Shipping & Policies
Find Ship and Payment Terms; Resolve Shipping and Quality Issues
Shipping:
- Shipping is FOB Manchester, VT.
- Freight capped at 22% of regular wholesale value on shipments over $200. Continental US ground only. Excludes 5' round, 4'x6' & 6’x9' area rugs and hickory benches.
- All damage/shortage claims must be reported within 7 days of receipt of product.
- A shipping hold will be placed on accounts that are over 60 days past due.
Damage and Shortage Claims:
If your shipment is missing an item or if a product is damaged, please call us TOLL FREE AT 1-800-239-5137 between 9:00 a.m. and 5:00 p.m. Eastern Time or via email at orders@chandler4corners.com within seven (7) days of receipt of your package.
Terms:
- Opening order is subject to a $250 minimum, credit card payment only (MC, Visa, Amex or Discover)
- Net 30 day terms assigned upon request after first order and credit approval.
- A 1.5% finance charge will be assessed on all past due accounts.
- Prices are subject to change without prior notice.
Warranty:
We take pride in our quality, however due to the handmade nature of most products, imagery, color and size may vary. We have a one year warranty. Please know that we do not warranty damage due to pets, outdoor use or misuse of the product.
Privacy:
At c4cwholesale.com we respect your right to privacy. This website does not collect personal information from occasional or unregistered users. Information entered during the ordering or registration process will be treated as confidential. All details submitted are used in strict confidence and only to the extent requested by the user. Chandler 4 Corners does not sell nor disseminate user information.